1 reviews | Active since Mar 2015
Rejected claim
On the 16 Feb 2015 someone got into our house stole our valuables i am insured with iwyze for house hold contents i logged a claim with them they tell me they will not pay my claim because it was not force entry and going forward i must put alarm system at my house other wise if same thing happens they will not replace/pay my contents. When doing a quotation with them they asked me if i had alarm system i told them i do not have they continued with the contract but today when i have a problem they mention alarm system and they tell me if its not force entry they dont regards that as a claim when checking their contract it is not stipulated anywhere.PLEASE PETER AND TEAM HELP I AM HELPLESS I FEEL INSULTED THE WAY THEY TREATING THIS CASE ITS AS IF I STOLE MY OWN BELONGINGS.
We do apologies if your clams experience made you feel insulted, this was not our intention.
Your claim was reviewed and a formal response was e-mailed to you with the outcome.
With regards to the alarm requirements, our claims assessor advised you of this due to it being the 2nd burglary you experienced.
If you have anymore enquiries, please contact us on ***
Kind regards,
Rodwell
iWYZE Team
Best regards,
We do apologies if your clams experience made you feel insulted, this was not our intention.
Your claim was reviewed and a formal response was e-mailed to you with the outcome.
With regards to the alarm requirements, our claims assessor advised you of this due to it being the 2nd burglary you experienced.
If you have anymore enquiries, please contact us on ***
Kind regards,
Rodwell
iWYZE Team
Best regards,