1 reviews | Active since Aug 2016
Rejected accident insurance claim iWYZE
<p>I joined iWYZE car insurance early this January. On the 3rd of August I was involved in an accident, the car hit two donkeys and it was damaged both sides. I notified the insurance they towed the car to SMD after one week I was told that the car is written off they are arranging the settlement and refund if there is any. I waited until three weeks when I received a call from iWYZE that the claim has been rejected because I once had a scratch on my previous car I submitted the claim with first for women insurance and I did not disclose when I took the insurance with them (iWYZE ).</p> <p>They failed to explain to me when I took the insurance with them . Because the said claim was never claimed. I paid the scratch myself.</p>
Dear Sago727
Thank you for bringing this to our attention. We will investigate and contact you.
Kind regards
Thabiet Mintin
Complaints Management
Dear Sago727
Thank you for bringing this to our attention. We will investigate and contact you.
Kind regards
Thabiet Mintin
Complaints Management
Dear Sagoema,
We confirmed receipt of your matter yesterday the 06 September and the acknowledgement was e-mailed to you. We also advied that we requested our Claims - Motor dept. to supply us with the full merits of your claim so that we may reviewing and the outcome will be communicated with you. We have also acknowledgement a timeline as to when we will be responding.
Should you have any enquiries, please may i ask that you contact us on Best regards,
Rodwell
iWYZE Team
Dear Sagoema,
We confirmed receipt of your matter yesterday the 06 September and the acknowledgement was e-mailed to you. We also advied that we requested our Claims - Motor dept. to supply us with the full merits of your claim so that we may reviewing and the outcome will be communicated with you. We have also acknowledgement a timeline as to when we will be responding.
Should you have any enquiries, please may i ask that you contact us on Best regards,
Rodwell
iWYZE Team
