MN
Mfanelo N
1 reviews | Active since Mar 2015
10 Mar 2015, 15:07
Refuses to Repair
My car was damaged during the car accident. Iwyze is refusing to repair the damages claiming that there was also old damges on the same side that needs repairs. They are also refusing to repair the speedometer which stopped working at the same period as the accident. This was discovered not to be working on the date of car collection. I have been calling IWyze several times since January and all the time I get told that I they were gonna call me back/ Nobody has called since my first call in January.
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iWYZE's replyOfficial
17 Mar 2015, 08:51Hello Dunywa,
Thank you for bringing your below matter to our attention. Your reference is MF-*** Ncanini, Mfanelo.
We hereby acknowledge receipt of your complaint and confirm that your matter has been escalated to our Claims - Motor Dept.
John Kruger from the Panel Beaters has made contact with you to meet today to go through all the concerns regarding the damages on your vehicle. He will then liaise with our assessor . On receipt of our assessors report, your claim will be validated and your claims consultant will be in contact with you.
Kind regards,
Rodwell
IWYZE Team
Thank you for bringing your below matter to our attention. Your reference is MF-*** Ncanini, Mfanelo.
We hereby acknowledge receipt of your complaint and confirm that your matter has been escalated to our Claims - Motor Dept.
John Kruger from the Panel Beaters has made contact with you to meet today to go through all the concerns regarding the damages on your vehicle. He will then liaise with our assessor . On receipt of our assessors report, your claim will be validated and your claims consultant will be in contact with you.
Kind regards,
Rodwell
IWYZE Team
iWYZE's reply17 Mar 2015, 08:51
Official
Hello Dunywa,
Thank you for bringing your below matter to our attention. Your reference is MF-*** Ncanini, Mfanelo.
We hereby acknowledge receipt of your complaint and confirm that your matter has been escalated to our Claims - Motor Dept.
John Kruger from the Panel Beaters has made contact with you to meet today to go through all the concerns regarding the damages on your vehicle. He will then liaise with our assessor . On receipt of our assessors report, your claim will be validated and your claims consultant will be in contact with you.
Kind regards,
Rodwell
IWYZE Team
Thank you for bringing your below matter to our attention. Your reference is MF-*** Ncanini, Mfanelo.
We hereby acknowledge receipt of your complaint and confirm that your matter has been escalated to our Claims - Motor Dept.
John Kruger from the Panel Beaters has made contact with you to meet today to go through all the concerns regarding the damages on your vehicle. He will then liaise with our assessor . On receipt of our assessors report, your claim will be validated and your claims consultant will be in contact with you.
Kind regards,
Rodwell
IWYZE Team