kN
khanyisile N
1 reviews | Active since Dec 2020
18 May 2021, 12:18
Refund takes long
I have canceled my policy with iWYZE but still they go through and deduct from my bank. When I ask for refund they telling me I have to wait for almost a week to get my money back ..this is not good at all for my record because my other debit orders are bouncing
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iWYZE's replyOfficial
20 May 2021, 16:05Dear Khanyisile
We acknowledge receipt of your complaint and the contents are duly noted.
Please be advised that the refund was processed. We will request a proof of payment from the Accounts team.
Kind regards
The iWYZE Team
We acknowledge receipt of your complaint and the contents are duly noted.
Please be advised that the refund was processed. We will request a proof of payment from the Accounts team.
Kind regards
The iWYZE Team
Best regards,
iWYZE's reply20 May 2021, 16:05
Official
Dear Khanyisile
We acknowledge receipt of your complaint and the contents are duly noted.
Please be advised that the refund was processed. We will request a proof of payment from the Accounts team.
Kind regards
The iWYZE Team
We acknowledge receipt of your complaint and the contents are duly noted.
Please be advised that the refund was processed. We will request a proof of payment from the Accounts team.
Kind regards
The iWYZE Team
Best regards,