KM
Koketso M

1 reviews | Active since Aug 2023

03 Jun 2024, 12:31

Refund my money.

Good day,

I lodged a complaint with old mutual regarding money that was debited on my account for a canceled life cover, I spoke to BILQEES CARELSE she said this was escalated to iwyze it's their matter, I have sent an email to your complaint department but no response received. I'm tired of reporting old mutual can I please just get my money back so I can cut ties with old mutual.

0
Replies (1)
iWYZE
iWYZE's reply03 Jun 2024, 17:14
Official
Good day Koketso M,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team