Refund my money

On the 20th of August I traded in my old car. And Iwyze was unable to get me a cheaper premium for my new car. The consultant said she's referring to the finance department, only to find out that she's hanging up on me. I've been sending emails for my refund coz I need to pay other insurance. Please return my premium. I'm no longer with you guys. IWYZE IS UNTRUST WORTHY. CONTACT:***