mM
mmabatho M
1 reviews | Active since Jan 2015
15 Sept 2022, 08:46
Refund
On the 24 August I called to cancel building cover, upon explaining that both my husband & I have been paying it I was informed I can qualify for a refund. I was informed which documents to send & I did so. Tried calling to follow up but the listed number *** doesn't go through, I've sent numerous emails to the customer care but till to date I never received a call back.
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iWYZE's replyOfficial
15 Sept 2022, 17:00Dear Mmabatho
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team
iWYZE's reply15 Sept 2022, 17:00
Official
Dear Mmabatho
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team