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Ninja N
1 reviews | Active since Dec 2013
21 Jul 2020, 11:41
R505/R1750 PROMOTION (THEY DON'T WANT TO PAY)
Yesterday 20/07/2020, I did a quotation for a car insurance with one of the consultants from Iwyze old mutual. They failed to beat my current insurance premium with Miway. They told me to send the policy schedule and my insurance history letter which I did. Today the 21/07/2020, i recieved a call from of one of their consultants stating that the consultant I spoke to didn't give me the correct information now they were offering me a premium which is R90 less compared to what I'm currently paying. I have been with my way for 8 years and claim free for the past 5 years. Please pay me my R1750.
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Replies (2)
iWYZE's replyOfficial
21 Jul 2020, 16:36 Dear Macdonald,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
iWYZE's reply21 Jul 2020, 16:36
Official
Dear Macdonald,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
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Ninja N's updateReviewer Update
26 Jul 2020, 08:42It's been 5 days and I haven't recieved feedback from you.
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Ninja N's update26 Jul 2020, 08:42
Reviewer Update
It's been 5 days and I haven't recieved feedback from you.