MM
Mahlatjie M

1 reviews | Active since Jun 2021

29 Jun 2021, 12:18

R1750 False Advertising

I've since been waiting for feedback from iWYZE about the R1750 promotion campaign as they say I qualify for because they could not beat my current insurer.

I did submit my banking details, however, they were incorrect. Luckily when I called my bank, they confirmed that the bank account number I submitted does not exist, therefore if iWYZE paid, the money will automatically bounce back.

I related this to iWYZE, but they have since been ignoring my emails.

0
Replies (3)
iWYZE
iWYZE's reply29 Jun 2021, 13:11
Official
 Dear Mahlatjie We acknowledge receipt of your complaint and the contents are noted.  Please be assured that we have directed your request to the relevant department for urgent assistance.  Kind regards  The iWYZE Team 
MM
Mahlatjie M's update01 Jul 2021, 10:15
Reviewer Update
It's 2 days later and still no communication from the "relevant department"
iWYZE
iWYZE's reply01 Jul 2021, 12:43
Official
Dear Mahlatjie
 We are still reviewing the matter and a response will be provided in due course.  We apologize for the delay and inconvenience regarding feedback on this matter.  Kind regards, The iWYZE Team