1 reviews | Active since Jun 2015
Quote not taking an insurance
<p>This guy bathong. I was asking for a quote. The next thing he asked for my bank account numbers. I thought it was part of the of the quote. Now this guys are going debit me. This stupid people I dont really understand them. How can they debit my acco**** when I dont have the car. This guys told me I need to call them to activate my policy.</p>
We take note of your matter and would like to confirm that we will be reviewing and revert back with the outcome. Your complaint ref is MF-***. We can confirm that the policy / quote has not been activated and that no premium will be deducted. Should you have any more enquiries, please contact us at ***.
Best regards,
Rodwell
iWYZE Team
We take note of your matter and would like to confirm that we will be reviewing and revert back with the outcome. Your complaint ref is MF-***. We can confirm that the policy / quote has not been activated and that no premium will be deducted. Should you have any more enquiries, please contact us at ***.
Best regards,
Rodwell
iWYZE Team
Dear Pholosho
We have investigated your matter and have concluded that the error was on our side. An E-mail was sent to you with the full outcome of your matter. Please accept our apology and rest assured that we have taken the necessary steps to make sure that this complaint is rectified. Thank you for sharing your experience with us as this helps us to improve our service to our customers continually. We remain committed to providing excellent service to our customers.
Best regards
Rodwell
iWYZE Team
Dear Pholosho
We have investigated your matter and have concluded that the error was on our side. An E-mail was sent to you with the full outcome of your matter. Please accept our apology and rest assured that we have taken the necessary steps to make sure that this complaint is rectified. Thank you for sharing your experience with us as this helps us to improve our service to our customers continually. We remain committed to providing excellent service to our customers.
Best regards
Rodwell
iWYZE Team