DB
Duane B

1 reviews | Active since Dec 2011

26 Nov 2020, 09:42

QUOTE COMPARISON CAMPAIGN - what a joke

So 2 days ago I received a call confirming that I do not qualify for the campaign because I have an excess waiver on my current policy and that your underwriters cannot give a like for like comparison. My excess waiver has absolutely nothing to do with your company beating my premiums as an excess waiver increases the premium. Your campaign does not say beat your excess and premium.

For example, let's say I had excess on my policy, my premium would have been even lower than what it currently is and you would still not be able to beat my premiums.

Outsurance called me to try and beat my premiums and they could not but they stuck to their word and offered me the 1500. Your company is so confident that they can beat the premium but now you cannot and want to wiggle your way out of paying. You might as well cancel the campaign.

With an excess waiver the premium a pay a month is more so if i had an excess the premium would be even lower and you still would not have been able to beat the premium.....we are so confident hahaha i wonder what happens when you need to pay out claims to your customers, do you wiggle your way out of that as well.

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Replies (1)
iWYZE
iWYZE's reply30 Nov 2020, 15:27
Official
Dear Duane

We acknowledge receipt of the complaint and the content have been duly noted.

We're sorry to learn that our service has disappointed you.

Kindly allow us some time to investigate the concerns raised and we will revert with written feedback.

Regards
The iWYZE Team