Quality and service
I just received two sms's from iwyze I quote"iWYZE: Welcome back - your policy number: ********** 747 has been reinstated effective from 20/04/18. Your premium is R1457.21. Queries: ********** 493 FSP12. I never called to reinstate my policy I am very happy with my current insurer how do you reinstate my policy without my consent. This is *******.
Dear Lindy
We acknowledge receipt of your complaint and as discussed telephonically, the policy is cancelled and a premium will not be collected.
We are investigating why you received the sms and feedback will be communicated to you soon.
Regards
The iWYZE Team
Dear Lindy
We acknowledge receipt of your complaint and as discussed telephonically, the policy is cancelled and a premium will not be collected.
We are investigating why you received the sms and feedback will be communicated to you soon.
Regards
The iWYZE Team