NM
Nelly M
1 reviews | Active since Jun 2022
21 Jun 2022, 14:43
Prolonged claim process
Been waiting for my claim to be completed for 21 days now! After I sent all the required documents on the 10th there’s been no progress on the claim and I’ve been calling them. Worst of all they don’t communicate or respond to emails!! Very disappointed with the service
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iWYZE's replyOfficial
23 Jun 2022, 11:49Dear Nelly
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team
Best regards,
iWYZE's reply23 Jun 2022, 11:49
Official
Dear Nelly
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regardsThe iWYZE Team
Best regards,