IM
Itumeleng M
1 reviews | Active since Jan 2021
19 Jun 2024, 10:11
Premium refund
I canceled my insurance and was informed that my premium refund will be processed within 14 working days, still my payment hasn't been processed, not even an update from them on the processing, I have to be the one calling to follow up on my money. This is a fanacial inconvenience. Makes one wonder how efficient are they when it comes to paying peoples claims
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iWYZE's replyOfficial
19 Jun 2024, 10:27Good day Itumeleng,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply19 Jun 2024, 10:27
Official
Good day Itumeleng,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team