JN
Jennifer N

1 reviews | Active since Jan 2019

02 Oct 2024, 17:54

********* Practice

I am disgusted by the ********* conduct this insurance company handles they validations At sales stage we are asked if we give consent for our ITC to get checked only for them to turnish our names.

I took a policy last year in October and cancelled it immediately as I got a better cover elsewhere now I am being listed as someone who doesn’t honour they commitments, I am disgusted by the fact they don’t disclose that when cancelling a policy with them they will list you on ITC , this is utter nonsense and ********* practice how can an insurance company list you on ITC where as this is a monthly contract even worse my policy didn’t even start with you

I called your call centre to request a letter to clear my name and the only thing that they provided me is a cancellation letter

How does a cancellation letter clear my name , this is blocking me from applying to other service provider, REMOVE AND CLEAR MY NAME FROM TRANS UNION!!!!!!

0
Replies (1)
iWYZE
iWYZE's reply03 Oct 2024, 10:17
Official
Good day Jennifer N,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team