JC
James C

1 reviews | Active since Dec 2019

24 Nov 2022, 12:51

Poor, Unprofessional Service

This is the worst Insurance to ever get yourself a policy with Not committed to customer service Claim was lodged almost two months ago to date all i get is false promises of we will call you back Stories keep changing from one consultant to another. Policy rules change without notification and when a claim is lodged Excuses! Excuses! Excuses! They try every excuse in the book to ran away form settling the claim to a customer that has not even once skipped a payment Useless Insurance!

0
Replies (1)
iWYZE
iWYZE's reply28 Nov 2022, 10:50
Official
Dear James
 
We acknowledge receipt of your complaint and the contents are duly noted.
  
We’re sorry to learn that our service has disappointed you.
 
Please note that we have escalated your complaint to the claims team for urgent assistance. 
 
Regards
The iWYZE Team