NA
Nawaal A
1 reviews | Active since Sept 2024
21 Sept 2024, 15:36
Poor structure, poor customer care
Hi my husband passed on 12 Sep 2024. When I phone IWYZE on 14 Sep they told me they'll phone me back, at 16 Sep I tried calling again and I got the same mgs it's today 21 Sep and they never phoned me. The one I spoke to was so rude on the phone telling me I MUST JUST WAIT. They never waited for the payments my husband made but now I MUST WAIT. THEY MISS TREATING THERE CLIENTS. EVAN FAMILY MEMBERS OF ME TRYING TO GET HOLD OF THEM BUT NOTHING IS WORKING. I don't evan know if my claim was laid or not. I'm thinking of using my last monies to fly to there office.
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iWYZE's replyOfficial
23 Sept 2024, 11:17Good day Nawaal A,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
Best regards,
iWYZE's reply23 Sept 2024, 11:17
Official
Good day Nawaal A,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
Best regards,