Poor service that will cost you millions when dealing with big brands like us.

To whom this may concern. Im mega dealership in durban and it seem that your consulants are destroying your brand, Leon and Dimakotso are absoutley useless when it comes to client services. leon claims to be a manager and yet on first call i asked the consultant for feedback which we did not get... Please find all your recorderd between the hours of 3:10 and 3:30 pm 18/06/2021... I will mandate our company to not deal and to never recommend any client to you even those dealing with you... we will make sure that none of toyota sa clients use Iwyze due to the feedback and attitude that we keep on getting as this is not the first time. i would your directors to get in contact with as i am re , fais fica certified and this is definitely the way your agents cost you millions of rands in premuims... I asked nicely the first time at 11:30 for proof of cover and still i have received nothing. we now have the clients waiting for their car and we get marked as a department for customer services and when we get marked down it costs our dealership on average 50 to 90k a month... this is pathetic that i have to beg and your consultant leon or whoever he is claimed to be manager which i dont understand how he doesnt have authority to send a COC and puts me thru to customer care instead of helping me and they cut your calls constantly. here is the number that i have called ***... for all call recordings to be picked up.