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Oageng M

1 reviews | Active since Dec 2023

05 Mar 2024, 15:43

Poor service rendered

Had a horrible experience with iwyze, I was involved in an accident, and claimed they referred me an assessor who was rude, he recommended me a repair workshop that didn't know a thing about my car, they took 6 months to do the work of a week with my car, it got back in a bad condition, with many faults and uncomfortability... I complained and they told me my car was worked on, and to my surprise the last time my car was worked on it was the workshop they suggested for me... Iwyze rendered me a very poor service..

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Replies (2)
iWYZE
iWYZE's reply11 Mar 2024, 15:12
Official
Good day Oageng, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the claims department to assist further. RegardsThe iWYZE Team
iWYZE
iWYZE's reply11 Mar 2024, 16:27
Official
Good day Oageng M,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team