1 reviews | Active since Apr 2017

08 Aug 2017, 18:24

Poor service paid for

<p>I changed the driver of my vehicle during march/April 2017 as my daughter was driving my car. Then my entire policy was rewritten and I lost my no claim bonus. But I pay every month by debit order. Then suddenly a debit order was submitted interim for R250, and I phoned them and told them that it is absurd that I have to pay an interim payment which they rectified and they cancelled my policy. When I contacted them again to ask who cancelled my policy they said it was a mistake they will reinstate it. I contacted them again the 2nd of August to change the driver again as me as I need to honest you know? So I lost my no claim bonus again. It was extended AFTER I was put at rest that it will not happen. Now I want my policy to be cancelled. I am so fed up with Iwyze. So as I spent a lot of money from my mobile phone contacting them so I wrote an email from their website that I wish to cancel my policy. So a consultant just phoned me and said I requested a new policy. Iwyze has *********** people who cannot read at all!!!! My policy number is ********** 238.</p>

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Replies (1)
iWYZE
iWYZE's reply14 Aug 2017, 09:51
Official

Dear marian-ludewig

We note that the policy has been cancelled and we so apologise for the service received.

Regards

iWYZE Team