TZ
Thandiwe Z
1 reviews | Active since Jun 2021
07 Jun 2021, 08:34
Poor Service from the beginning
I had an incident last week Tuesday, I met an accident last week Tuesday at 6:50,my vehicle was only towed at 10:33 thats the first part.
My vehicle is now sitting at Proline Panel beaters in Sandton ,Iwyze is practically impossible to get hold of on ***.Zaina Mafuyekav stated that they will tow my vehicle back to me and to date I have not heard any feedback.
You usually wait for an hour and when you get through you get through to the wrong department.
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Replies (2)TZ
Thandiwe Z's updateReviewer Update
08 Jun 2021, 10:20Still no response......extremely poor service
TZ
Thandiwe Z's update08 Jun 2021, 10:20
Reviewer Update
Still no response......extremely poor service
iWYZE's replyOfficial
08 Jun 2021, 11:30Dear Thandiwe
We acknowledge receipt of your complaint and the contents have been noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of the claim. RegardsThe iWYZE Team
We acknowledge receipt of your complaint and the contents have been noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of the claim. RegardsThe iWYZE Team
iWYZE's reply08 Jun 2021, 11:30
Official
Dear Thandiwe
We acknowledge receipt of your complaint and the contents have been noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of the claim. RegardsThe iWYZE Team
We acknowledge receipt of your complaint and the contents have been noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of the claim. RegardsThe iWYZE Team