Poor service from IWyze

WORST INSURANCE EVER!!! They are controlled by a repairer. I’ve been insured with iWyze for over a year now. In December 2022 i got involved in an accident. They approved my claim. They told me to take my car to Technostar Auto body in Durban. Technostar has been giving me problems they promised to fix my car within 7-10 days. My car is not fixed and i told the insurance about it. IWyze has not done anything SERIOUS about it they just made a phone call to the repairer and that was it.

The repairer gave lame excuses saying that they are waiting for a new door and iWyze ran with that. RIDICULOUS!!! Mind you my car was drivable. Why did the repairer take my car when a new door has not yet arrived. My car is just sitting there at their workshop waiting for a door that they don’t even know when it will arrive. In the mean time i have no transport. If only they had told me that it was gonna take weeks for my car to be fixed i was going to book for it in March during school holidays. IWyze and their services providers are taking advantage of people. As an insurance company you cannot allow a service provider to walk all over your client and give them run arounds unless you are also involved in the craziness.