KG
Korobela G
1 reviews | Active since Jan 2020
23 Jan 2020, 13:40
Poor service
Probably half a star would be perfect. A friend recommended iWyze to me, been with them for +2 years now, December 14 2019 I logged a claim, took them more than 2 weeks to get it approved. Till today (23 January 2020) my car is still not back from the panel beater.
After some asking around I discovered that its how they work with Auto Body Specialist, they delay the repairs which leaves you frustrated and you take your car from even though there are "minor" fixes still pending, that way when you return it for them to finish up, you get a new quotation and have to log a new claim with iWyze.
if you haven't joined them, I suggest you look elsewhere.
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Replies (1)iWYZE's replyOfficial
23 Jan 2020, 13:51Dear Lungelo,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply23 Jan 2020, 13:51
Official
Dear Lungelo,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
