NV
Ntombifuthi V
1 reviews | Active since Nov 2014
07 Jun 2022, 11:32
Poor service
I submitted a claim on the 16th of May, up to date that claim has not been finalized and I don't get updated every 48hours as per their promise. It's not easy to call them because sometimes you hold the phone for nearly to an hour.
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iWYZE's replyOfficial
07 Jun 2022, 11:42Dear Ntombifuthi Patricia Vilakazi
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply07 Jun 2022, 11:42
Official
Dear Ntombifuthi Patricia Vilakazi
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team