Poor service

Their medical Gap cover its very useless when ever they suppose to pay the shortfall, I have 7 years with them but since they have never even paid one claim but they always come with stories, they only pay co payments only but any short falls from doctors or scans they never pay at all, they will refer you to their schedule all the times but when they sell you they don't even explain to you, they will tell you you have to forget about the doctors and scans short falls.... very disappointed