Poor service and non responsiveness
I logged a claim on 31 March and to this day i have not had feedback, even process to register claim took forever as I kept logging on website with no feedback until I had to call. we shouldn't have to beg to basic customer service . claim ref ***
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iWYZE's replyOfficial
22 Apr 2022, 13:26Dear Nontobeko
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply22 Apr 2022, 13:26
Official
Dear Nontobeko
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team