NM
Nobuhle M
1 reviews | Active since Jan 2022
04 Feb 2022, 16:37
Poor service
Holding time for claim or follow up is ridiculous if you are no 13 waiting time is 67 min this insurance must be for the rich people how can you hold for so much time calling from a cellphone without interruption .Insurance was to lessen the stress not to add stress on a client
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iWYZE's replyOfficial
09 Feb 2022, 14:45Dear Nobuhle
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the unanswered call. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the unanswered call. Kind regards The iWYZE Team
iWYZE's reply09 Feb 2022, 14:45
Official
Dear Nobuhle
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the unanswered call. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the unanswered call. Kind regards The iWYZE Team