Poor service

One month later and I am still waiting for my car. Old mutual gave my repairer a second hand headlamo that didn’t work - what kind of insurance is this authorising non-working 2nd hand car parts. Why am I even paying for my premiums for this **** service that I have gotten in the past three months. Havent had a car for 3 months and old mutual havent had the decency to attend to my complaint of a car hire for the constant delays.