BM
Belenda M
1 reviews | Active since Sept 2021
15 Sept 2021, 12:12
Poor service
I was debited for a car that I haven't tajen delivery of.i had a shock of my life because that was not as per our agreement with the consultant regarding the deduction date.i reversed the money upon making a follow-up with them I was told that unfortunately the policy is canceled and can't be reinstated but only after 12 months.Meaning I was punished for their employees Incompetence.
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iWYZE's replyOfficial
15 Sept 2021, 14:17Dear Belenda
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the customer care team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the customer care team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply15 Sept 2021, 14:17
Official
Dear Belenda
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the customer care team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the customer care team for urgent assistance. Kind regards The iWYZE Team