SN
Sabelo N
1 reviews | Active since May 2015
10 May 2015, 18:14
Poor service
I had an accident on 25/04/215, to date my claim is not finalized, nor my car assessed, I've been told that they were waiting for another claim in dbn, surely this insurance is for JHB people only. I continue paying for the car and the insurance for the car I do not have. THE SERVICE OF IWYZE SUCKS.
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iWYZE's replyOfficial
11 May 2015, 08:07Hello Sabelo_n,
Thank you for your correspondence received in our office on 11 May 2015. your reference is MF-***.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter has been escalated to our Claims - Motor Dept. management who will be conducting a thorough investigation into your concerns and will be in contact with you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE TEam
Thank you for your correspondence received in our office on 11 May 2015. your reference is MF-***.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter has been escalated to our Claims - Motor Dept. management who will be conducting a thorough investigation into your concerns and will be in contact with you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE TEam
iWYZE's reply11 May 2015, 08:07
Official
Hello Sabelo_n,
Thank you for your correspondence received in our office on 11 May 2015. your reference is MF-***.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter has been escalated to our Claims - Motor Dept. management who will be conducting a thorough investigation into your concerns and will be in contact with you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE TEam
Thank you for your correspondence received in our office on 11 May 2015. your reference is MF-***.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter has been escalated to our Claims - Motor Dept. management who will be conducting a thorough investigation into your concerns and will be in contact with you soon.
In the mean time, if you have any queries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE TEam