HR
Huntly R
1 reviews | Active since Sept 2018
13 Aug 2019, 16:31
Poor service
Like many insurers they're all over you when they want your premiums. As soon as you've had the cover for a year or so they hike the premiums.
When you cancel they deduct the premium in error, and email requests to refund are read but go unanswered.
Lack of service delivery is not exclusive to government!
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Replies (1)
iWYZE's replyOfficial
14 Aug 2019, 10:14 Dear Huntly,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
Best regards,
iWYZE's reply14 Aug 2019, 10:14
Official
Dear Huntly,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
Best regards,