AD
Annie D

1 reviews | Active since Jan 2017

04 May 2022, 08:19

Poor service

Last week I complained on hello Peter about the poor service I'm receiving from iwyze. They rep**** but nothing is happening, I'm still waiting for someone to send my UI-19form even today. The response I received from iwyze was to protect their image and not to assist me.they just had to respond to make readers believe that they attend to their customers complaints whereas they don't.

Iwyze team please keep your word and send my UI-19form. I really wonder how you treat your customers when they claim from their policies. I personally need vehicle insurance but I will never ever take it out with you especially after the treatment I got from y'all. My claim with the labour department is pending because you are refusing to give me my UI-19form and that's very unfair. I'm taking this matter forward if you going to continue ignoring me.

Please don't send this reply again: iWYZE's reply: 26 Apr 2022, 14:17

Dear Annie We acknowledge receipt of your complaint, and the contents are noted. Please be assured that we have directed your request to the relevant department for urgent assistance. Kind regards

The iWYZE Team

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