1 reviews | Active since Jan 2020
Poor poor poor service from Old Mutual Insure
Good morning everyone my name is Ntombodidi Mayekiso this review is about Old Mutual insurance called IWYZE the worst ***** under the name of OLD MUTUAL and I don't know how did Old Mutual allow this ***** to use their name because they make us angry at Old Mutual I think you need to investigate this insurance because it damage Old Mutual name I insured a phone with them for the amount of R.4500 and my instalment was set for that amount and it goes up every year but now I get a big dsapointment when I lost my phone and I put my claim for the amount that i insured it and I was told that their value is now down to R.3699 I am not happy at all please investigate for me and Old Mutual owe big apology Regards Angry Customer
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Old Mutual insure
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Old Mutual insure
