POOR CUSTOMER SERVICE FROM IWYZE

IWYZE, what a disappointment when it comes to claims, what you say and what you deliver is 2 different things. Since the 4th of September 2023, it is now 9 days!! My vehicle still not lift and taken to the panel beater which I ask. I have to phone everyday to find out how far my claim is, no communication from them telephonically. Received 3 sms'! They are quick to take your money every month but when it comes to claims they do not as they promise. I'm very disappointed in there customer services, aren't your customer suppose to be your priority??