Poor customer service

I was with Iwyze for over eight years with it’s car insurance. I received my bonus which was great but when I had to speak to someone about my policy or needing to have it reviewed it was always such a hassle and drama with them. Several times I had my calls cut off while chatting with their customer service department or I would be told they would call me right back and yet they never did. I have had staff argue with me, talk over me if I was trying to say or explain something. Very disappointed in the unprofessional customer service, resulting in me having left Iwyze to join a much more polite and better value car insurance company.