POOR CUSTOMER SERVICE AND COMMUNICATION

I logged a claim-claim no *** with iWyze on the 19th of May 2022.

To date I have not received any feedback from iWyze. What has transpired instead is that my movable though damaged car was collected by Renew it. I believe it is now standing there waiting for iWyze to feedback as well. I have also received feedback from Omnisure, an outsourced company that deals with the 3rd party claim. No one from iWyze informed that I would be contacted by Omnisure. No one has advised me of anything.

Can I please get feedback asap on my claim, the 48 TWT that I was given has expired days ago! Really this service is beyond pathetic!

*** ***

I believe these were the last 2 people to make nots on the claim-an they urgently contact me back!

I have tried numerous times to call and I never get through!