IL
Ilynne L
1 reviews | Active since Nov 2023
07 Dec 2023, 11:37
Poor customer service and biased payment plan
I'm an existing client with Iwyze, with a comprehensive cover for over 10 years. To my surprise I am told that they cannot include house contents because I was once under debt review. How then do I pay for cover for cars but not be able to cover house contents? What is different when I include household contents because I'm already paying for the cars?
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Ilynne L's updateReviewer Update
07 Dec 2023, 11:54I just bought a car that should explain that I'm debt free
IL
Ilynne L's update07 Dec 2023, 11:54
Reviewer Update
I just bought a car that should explain that I'm debt free
iWYZE's replyOfficial
08 Dec 2023, 15:19Good day Ilynne, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further. Regards The iWYZE Team
iWYZE's reply08 Dec 2023, 15:19
Official
Good day Ilynne, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further. Regards The iWYZE Team