TM
Thuthukile M
1 reviews | Active since Sept 2021
15 Jul 2024, 10:50
Poor Customer Service
I cancelled a policy with iWYZE on 28 June 2024 and I have still not received my refund.
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Replies (2)
iWYZE's replyOfficial
15 Jul 2024, 11:26Good day Thuthukile M,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply15 Jul 2024, 11:26
Official
Good day Thuthukile M,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
TM
Thuthukile M's updateReviewer Update
15 Jul 2024, 14:01This is a second response about escalation, but I still do have a refund.
TM
Thuthukile M's update15 Jul 2024, 14:01
Reviewer Update
This is a second response about escalation, but I still do have a refund.