Poor customer service.

I had submitted claims three weeks ago and askedconfirmation that they received my claims. No feedback. I had resend several times now same claims with request of confirmation. Still no feedback. This is not the first time that the service of the I Wyze Gapcover personnel is of such poor service. I really feel that the staff working there, do their work, or step aside for people who is willing to work. The complaints centre is as poor as the I Wyze Gapcover personnel. Time that Top Management do something to the employees.