AM
Anitta M

1 reviews | Active since Oct 2018

10 Jan 2019, 09:51

Poor customer service

Took longer to attend to my case, and their customer service is poor. Rejected my claim on a written off vehicle that was in an accident (not my fault) and failed to give me proof of my supposed negligence.

0
Replies (1)
iWYZE
iWYZE's reply10 Jan 2019, 11:35
Official
Dear Anitta

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.

We confirm that a comprehensive response with the reasons for the rejection of your claim was sent to you on the 12th of December 2018.  For your convenience, we will resend the response to you.

should you require any further information on your claim please send an e mail  to ***

Regards
The team at iWYZE

Best regards,