Poor communication
Re:Claim ref ********** I Have been emailing Iwise for the last 3 days and the been getting no response. I would like to know how much longer it is going to take for my car to be repaired? Please call me
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iWYZE's replyOfficial
06 Apr 2018, 09:43Dear Neil Gain
We regret to learn that our service has disappointed you.
As discussed with our Complaints Specialist, we will be addressing the service issues and feedback will provided to you soon.
Regards
The team at iWYZE
Best regards,
iWYZE's reply06 Apr 2018, 09:43
Official
Dear Neil Gain
We regret to learn that our service has disappointed you.
As discussed with our Complaints Specialist, we will be addressing the service issues and feedback will provided to you soon.
Regards
The team at iWYZE
Best regards,
's updateReviewer Update
11 Apr 2018, 14:56To whom it may concern.
Firstly I want to say thank you for providing me with a rental vehicle. I was informed on Thursday 5th April that my car will be handed over on Friday 13th April
I was given a rental car for 8 days, I just followed up on my car, and this was the response
Good afternoon
Mr Gain
I do apologise about the delay in a response.
Kindly note your vehicle still has quite a bit of mechanical work that needs to be done.
As per our workshop foreman vehicles is ETA would be possibly in the next 2 weeks.
If however we do have an ETA beforehand we will let you know.
Many thanks
Savannah
I would like to know now where do I stand with the rental vehicle. As I have already spent over R5000 since the accident happend.
I was only given the Avis rental for 8 days
's update11 Apr 2018, 14:56
Reviewer Update
To whom it may concern.
Firstly I want to say thank you for providing me with a rental vehicle. I was informed on Thursday 5th April that my car will be handed over on Friday 13th April
I was given a rental car for 8 days, I just followed up on my car, and this was the response
Good afternoon
Mr Gain
I do apologise about the delay in a response.
Kindly note your vehicle still has quite a bit of mechanical work that needs to be done.
As per our workshop foreman vehicles is ETA would be possibly in the next 2 weeks.
If however we do have an ETA beforehand we will let you know.
Many thanks
Savannah
I would like to know now where do I stand with the rental vehicle. As I have already spent over R5000 since the accident happend.
I was only given the Avis rental for 8 days