POOR COMMUNICATION

I am having the absolute worse claiming experience with Iwyze. If there was an option for less than 0 I would select it. It's almost a month since my accident, they have not called me once to give me feedback on the progress of my claim. I am the one who calls them and you wait for hours and then they eventually answer they say no the person dealing with your claim is currently busy they will call you back... aibo where? They never call back. I regret the day I entrusted my car with Iwyze, I cant wait to get this claim over and done with so that we can part ways for ever. I could write an entire page of my dissatisfaction and the unpleasant experience I am having. Frustrated is an understatement!!!