SS
Suveena S
1 reviews | Active since Aug 2019
06 Sept 2021, 14:41
Poor and Disappointing Service
Absolutely poor service, My claim has been logged in the Beginning of August,
Weeks have gone by and I still don't have any feedback. I keep sending emails but its of no use. Very slow when it comes to the claim process but very fast to call and hound people for insurance quotes.
Helpful (0)
Replies (3)0
Replies (3)
iWYZE's replyOfficial
07 Sept 2021, 14:02Dear Suveena
We acknowledge receipt of your complaint and the contents are duly noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of your claim. Regards The iWYZE Team
We acknowledge receipt of your complaint and the contents are duly noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of your claim. Regards The iWYZE Team
iWYZE's reply07 Sept 2021, 14:02
Official
Dear Suveena
We acknowledge receipt of your complaint and the contents are duly noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of your claim. Regards The iWYZE Team
We acknowledge receipt of your complaint and the contents are duly noted. We’re sorry to learn that our service has disappointed you. We will swiftly follow up with claims team on the status of your claim. Regards The iWYZE Team
SS
Suveena S's updateReviewer Update
08 Sept 2021, 15:44Still Waiting for Feedback.
Sent countless emails to the Claim Assessor, No reply has been received.
Its over 3 weeks now and this claim is not even finalized.
Sent countless emails to the Claim Assessor, No reply has been received.
Its over 3 weeks now and this claim is not even finalized.
SS
Suveena S's update08 Sept 2021, 15:44
Reviewer Update
Still Waiting for Feedback.
Sent countless emails to the Claim Assessor, No reply has been received.
Its over 3 weeks now and this claim is not even finalized.
Sent countless emails to the Claim Assessor, No reply has been received.
Its over 3 weeks now and this claim is not even finalized.
iWYZE's replyOfficial
10 Sept 2021, 08:52Dear Suveena
Please be assured that we have escalated your concerns to the team manager for assistance.
A representative should be in contact with you shortly.
Regards The iWYZE Team
Please be assured that we have escalated your concerns to the team manager for assistance.
A representative should be in contact with you shortly.
Regards The iWYZE Team
iWYZE's reply10 Sept 2021, 08:52
Official
Dear Suveena
Please be assured that we have escalated your concerns to the team manager for assistance.
A representative should be in contact with you shortly.
Regards The iWYZE Team
Please be assured that we have escalated your concerns to the team manager for assistance.
A representative should be in contact with you shortly.
Regards The iWYZE Team