MK
Mohammed K
1 reviews | Active since Aug 2011
11 Jan 2019, 10:24
Poor Admin
Logged two claims for GAP cover on 07 Jan 2019. No response received.
I've escalated to the complaints department, which apparently has a two hour turnaround time, no response received.
They haven't even been able to provide a reference number.
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Replies (1)
iWYZE's replyOfficial
11 Jan 2019, 11:05Dear Mohammed
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to our Gap department for urgent assistance and feedback will be communicated to you soon.
Regards
The team at iWYZE
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to our Gap department for urgent assistance and feedback will be communicated to you soon.
Regards
The team at iWYZE
Best regards,
iWYZE's reply11 Jan 2019, 11:05
Official
Dear Mohammed
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to our Gap department for urgent assistance and feedback will be communicated to you soon.
Regards
The team at iWYZE
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to our Gap department for urgent assistance and feedback will be communicated to you soon.
Regards
The team at iWYZE
Best regards,