NS
Nomsa S
1 reviews | Active since Aug 2019
27 Mar 2020, 08:05
Poo services
Policy number ***2
Iwyz I don't know how many emails I sent to you but still no one seems to read my emails. On the policy document you stated that if any of the information captured is incorrect I must call you, I did but still my email address it's incorrect... Can someone update my email address before I cancel this policy, it's not my fault that your agent didn't put my details correct on the system... This is the last text I am sending a text to you...
My email address is *** Cell no ***
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
27 Mar 2020, 10:42 Dear Nomsa,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
Best regards,
iWYZE's reply27 Mar 2020, 10:42
Official
Dear Nomsa,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
Best regards,