Polite Attitude

I have recently logged a claim with iWyze regarding my damaged couches, I had the quarrels with the whole process of the way they conduct the claim report, but with the well trained consultant who handled my claim from day 1 of reporting my problem, I had experienced a highly professional service ever, no matter how high my tone was he remained calm and his way of reasoning is of a high standard, he managed to find a way to explain to me though I kept on interrupting him as he was talking, we need more consultant like Vusi Manane, who is not controlled by the emotions of a customer, you handled the whole process very well, and explained your procedures very well, thank you again and I apologise for jumping into conclusion of complaining before giving you a chance, keep up the good work and please let it not be for me only but to other customers, I was panicking as the couch was full of water however in my conclusion I will recommend friends and family to have this policy of iwyze.