POLICY NO: ***

The debit order for iWYZE was not paid from my FNB Cheque account at the end of May 2022 due to an error on iWyze side. I then received an SMS ADVISING ME ABOUT PENALTY FEE AND CANCELLATION OF MY POLICY should I not pay. Yet the error is theirs. This morning 10/06/22, I noticed that my policy is inactive. I queried this with 3 iWYZE consultants who could not assist me and point blank tell me that a senior consultant will contact me to re-instate the policy and the debit order. In the meantime, my 2 vehicles, building and home contents are not covered. This is just ridiculous as it is an error on theIr side. Why must I be at risk now? So ***********!!!! I WANT TIS MATTER TO BE SORTED OUT ASAP.