Policy cancellation not honoured

Item: iWYZE
Rating: 1
Author: Fedile R

I sent an email to cancel my insurance and I still have not received a response. I was later debited for the month of November. I informed them that I have arranged alternative cover and requested a refund. I still have not been refunded my money or received a cancellation letter

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Replies (1)

iWYZE's replyOfficial

19 Dec 2022, 08:12

Dear Fedile We acknowledge receipt of your complaint and the contents are duly noted.
We’re sorry to learn that our service has disappointed you. Please note that we have escalated your complaint to the team for urgent assistance. Regards
The iWYZE Team

iWYZE's reply19 Dec 2022, 08:12

Official