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Anne D

1 reviews | Active since Mar 2009

19 Sept 2024, 10:23

Please don't call me again.

I received a call from Iwyse on the 18th. I told the agent that I was not interested and my Husband deals with all our insurance needs, Mary, the agent, insisted that I have to listen even after I told her I was not interested. This morning Mary phoned me again. I told her once again I was not interested and once again she just kept on talking. I just dropped the call.

I realise that she's only given a name and a number to call. Surely their dialer system should have an outcome where they can wrap up the call with a negative outcome and those numbers should be removed from from their task list.

0
Replies (1)
iWYZE
iWYZE's reply19 Sept 2024, 11:58
Official
Good day Anne,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team