JKE
Jo-Anne Keijer Ellerbeck
1 reviews | Active since Apr 2012
13 Apr 2024, 21:40
Pathetic - this will be the 4th review in the hopes that someone at iwyze will figure out what customer service actually is
Pathetic - this will be the 4th review in the hopes that someone at iwyze will figure out what customer service actually is. I’m not holding my breath in any way though - it has been almost 2 months with zero outcome despite multiple emails, phone calls, reviews - these people wipe their behinds off on it. What’s fascinating is I’m writing this review by clicking on a link I received just yesterday from them asking me to review their “excellent” service. Hopefully one day I will receive service and be able to review on that and not the lack thereof. If you are with iwyze or get suckered into signing up, may the odds be forever in your favour!
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Replies (1)iWYZE's replyOfficial
14 Apr 2024, 09:47Good day Jo-anne K,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply14 Apr 2024, 09:47
Official
Good day Jo-anne K,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
